Data Protection

Your Privacy Our Highest Priority

This Privacy Policy clearly explains how your personal data is collected, stored, and used at 499com. No hidden clauses — everything is stated transparently.

Last Updated: January 2026
SSL Encryption
256-bit protection active
Active
Your data is never sold
Never Shared with Third Parties
Minimal data collection
Only Essential Information
User Controls
Right to Erasure
Security Pillars

How 499com Protects Your Privacy

End-to-End Encryption

Every transaction and communication is protected with 256-bit SSL/TLS encryption. No one can intercept or steal your data in transit.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and penetration testing ensure that our database remains fully protected.

Identity Verification & Access Control

Only you can access your account. Enable two-factor authentication (2FA) to keep your account even more secure.

Your Control Over Your Data

You can view, update, or delete your personal information at any time. Data export requests can also be submitted with ease.

No Third-Party Data Sharing

499com never sells your personal data to advertisers or third parties. Data is not shared except where required by law.

Data Retained for a Defined Period

Your data is retained only for as long as necessary. After account closure, all personal information is deleted within the specified timeframe.

About This PolicyThis privacy policy applies to the 499com.fun website and all associated services. By using 499com, you are considered to have accepted this privacy policy.

01

Introduction & Commitment

499com is a trusted online gaming platform in Bangladesh. From day one, we have placed the highest importance on our users' privacy. This privacy policy explains what information we collect about you, why we collect it, and how we keep it secure.

Our privacy policy is built on international data protection laws and best practices. We believe your personal information belongs to you — we are simply its guardians.

Our Commitment499com will never sell, rent, or share your personal information with any third party without your consent. This is our core commitment.

02

What Information We Collect

499com only collects information that is strictly necessary to provide our services. We do not gather any excessive or unnecessary data. Below is a detailed breakdown of what we collect and why:

Data Type Example Reason for Collection
Identity Information Name, date of birth, nationality KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP Address, Browser, Device Security & Platform Development
Gaming Activity Betting History, Favourite Games Responsible Gaming & Personalized Experience

In addition to the information you provide during registration, we also automatically collect certain technical data about your browsing behaviour and device. This is primarily used to enhance platform security and performance.

03

How We Use Your Information

Collected data is used strictly for its stated purpose and nothing beyond that. Below is a full list of the reasons we use your data:

  • Account Management: For registration, login, password reset, and account updates.
  • Payment Processing: To process deposits, send withdrawals, and verify transactions.
  • Customer Service: For resolving your complaints, questions, or issues.
  • Security assurance: For fraud detection and prevention.
  • Responsible Gaming: To identify unusual gaming behaviour and provide appropriate support.
  • Legal Compliance: To meet the requirements of government and regulatory authorities.
  • Platform Development: For analytics to improve the user experience.

Marketing CommunicationsWe only send promotional emails or SMS with your consent. You can unsubscribe at any time using the link at the bottom of any email or by contacting support.

04

Data Sharing Policy

499com does not sell your personal information to anyone. However, limited data may be shared with trusted partners when necessary to deliver our services. Strict confidentiality agreements are in place for every such arrangement.

When Data Is Shared
  • Payment Processing (Mobile Pay/Nagad/Rocket)
  • Legal Obligations & Court Orders
  • With regulatory authorities for fraud investigations
  • With technology service providers
Your data is never shared
  • With advertisers or marketers
  • Data brokers or data companies
  • Any third party without your consent
  • Never sold for commercial gain
05

Cookie Policy & Preferences

Cookies are used on 499com.fun. These are small text files stored in your browser that help improve website functionality.

Cookie Preferences

You can also manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

06

Data Protection Measures

499com uses industry-leading security measures to protect your data, with safeguards in place at both the technical and administrative levels.

SSL/TLS Encryption
All Data Transmissions Are Encrypted
Firewall Protection
Unauthorized access is blocked
Data Masking
Sensitive Information Partially Masked
Regular Security Audits
Regular third-party audits
Access Control
Only authorized personnel can access your data
Secure Backups
Encrypted backups are maintained regularly

Data Breach Response PlanIn the event of any unexpected data breach, we will notify affected users within 72 hours and take immediate action.

07

Your Data Rights

As a 499com user, you have full control over your personal data. All your rights are outlined below:

Right to Access

You can view all information we hold about you.

Right to Rectification

You can update any incorrect or outdated information.

Right to Erasure

You can request deletion of your data when you close your account.

Right to Export

You can download a copy of all your stored data.

Right to Restrict Processing

You can restrict the use of certain data.

Right to Object

You can object to the use of your data for specific purposes.

How to Exercise Your RightsTo exercise any of the rights above, email our support team. Requests are typically processed within 30 days. Information will be provided after identity verification.

08

Child Protection Policy

499com takes the protection of minors very seriously. Our services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.

Minors' DataIf we become aware that personal data has been collected from anyone under 18, it will be deleted immediately and the associated account will be closed. If a parent or guardian becomes aware of such an incident, please contact us.

09

Third-Party Links & Services

Third-party services such as payment gateways and game providers may be integrated into the 499com platform. These third parties operate under their own privacy policies, and 499com is not responsible for their practices.

  • Payment providers (Mobile Pay, Nagad) operate under their own policies.
  • Only the necessary technical data is shared with game developers.
  • Confidentiality agreements are in place with all third parties.
  • We recommend reading the privacy policy of any third-party service before using it.
10

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us. We typically respond within 48 hours.

Email
privacy@499com.fun
Live Chat
Available 24/7
Response Time
Within 48 hours

Policy UpdatesIf this privacy policy changes, you will be notified at your registered email address and the updated date will be shown on the page. Continued use of the site after any changes constitutes acceptance of the revised policy.

Play Safe, Stay Confident

Join 499com knowing your information is completely secure. Welcome to the platform trusted by millions of players across Bangladesh.

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